![]() ![]() They knew I had driven over an hour to test drive this vehicle. Not only do I believe this was a bait and switch, I believe that it was because I was a female. I have been banking at Chase long enough, that they didn’t require any additional information. As I am self-employed, I knew going through any other financing was going to require bank statements and other business records and I was not comfortable doing that. They were going to try to get me financed through their system rather than my own financing as it is another way for them to make money. I am convinced that this was a finance bait and switch. I called Chase after I left and was told the dealer only needed to contact them with the ID that I had and they would have transferred the funds. He made a couple comments that “You can go pick up the check from Chase” “You’re not going to tell us how to run our business” That was when I was done. I said that I did not as I already had financing via Chase and it was in essence a cash sale as far as Muller was concerned. When the finance guy, Andy, finally arrived he told me that I would need to fill out an application. Again, odd as I already knew the exact payment amount from my correspondence with Chase. A couple times he also mentioned that they would figure out my payments. I thought that was odd as I wasn’t inquiring about financing. After signing a few papers, the salesperson, Jim, said he needed to get the ‘finance’ guy. In addition to my down payment, it was the full amount of the CRV. So, not just pre-approval, but approved for this specific vehicle for a specific amount. ![]() I had an Approval Certificate from my bank, Chase. After taking it for a test drive, I decided I did want to purchase the vehicle. I had an appointment to test drive a 2022 Honda CRV Touring at Muller Honda. ![]()
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